Get in Touch With Us

Got a question about one of the poker sites we cover, spotted something that needs updating, or want to talk about advertising? This page explains the best way to reach us and what you can expect once you do.

Ways to Get in Touch

Email is the most reliable way to contact us. Write to [email protected] and a member of our editorial team will read your message personally — we don't rely on auto-replies to do the talking for us.

To help us route your message quickly, tell us upfront what it's about. A short subject line like "Review correction," "Advertising enquiry," or "General question" saves everyone time.

What We Can Help With

• Questions about our reviews — If you're weighing up a couple of options from our rankings and want clarification on how we scored a particular real money poker site, ask away. We're happy to explain our reasoning, though we won't tell you where to play.
• Corrections and updates — Poker sites change their bonus terms, deposit methods, and licensing status fairly often. If you notice something on our site that looks out of date — a promo that's expired, a payment method that's no longer offered — please flag it. We'd rather fix it fast than leave stale information up.
• Content suggestions — If there's an angle on online poker sites we haven't covered — a specific state's rules, a particular payment method, a format like Spin & Go's or fast-fold tables — let us know what you'd find useful.
• Advertising and partnership enquiries — This site earns commission when readers click through to some of the poker sites we list, and our commercial relationships never decide how a site is ranked. If you represent an operator and want to discuss a partnership, introduce yourself and outline what you have in mind. Any commercial arrangement will always be disclosed clearly on the relevant pages.
• Responsible gambling concerns — If gambling has stopped being fun for you or someone you know, please say so in your message. We'll point you toward support resources, and you can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time, independent of contacting us.

What Happens After You Write to Us

Every message is read by a real person, not sorted purely by a bot. We aim to respond within a couple of working days, though enquiries that need fact-checking against an operator's current terms — bonus wording, licensing status, or deposit limits — may take a little longer, since we'd rather give you an accurate answer than a fast one.

If your enquiry relates to an account, deposit, or withdrawal issue with a specific poker room, that's a matter for the operator's own customer support team, not for us — we review these sites, but we don't run them or hold your funds.

Before You Reach Out: A Few Things to Check

Some questions we get are already answered elsewhere on the site, so it's worth a quick look first:

• Our comparison table and mini reviews cover how sites like Coinpoker, Bovada, and Ignition stack up on traffic, bonus terms, and payment options.
• If you're specifically after a state-regulated option, remember that US online poker is regulated state by state — there's no single federal licence, so eligibility depends on where you live.
• Looking for something outside the mainstream regulated market? We also cover the best non-GamStop casinos for readers researching alternative options.

Our Commitment to Accuracy

We recheck bonus terms, licensing details, and payment information regularly, but operators update their offers without much notice, and details can drift out of date between checks. Reader reports help us catch that faster than we would alone, so if something you read here doesn't match what you see on an operator's own site, we want to know.

All of the poker sites we feature are intended for players aged 21 and over (18+ in states where that's the legal minimum), and nothing on this site is meant to suggest poker is a reliable way to make money. If you or someone you know needs support around gambling, contact 1-800-GAMBLER or speak to your state's problem gambling helpline — we'll always signpost these resources rather than bury them.

Thanks for taking the time to read this far. Whatever your reason for reaching out, we look forward to hearing from you.